Privacy Policy for Bet365 Users

Personal data collected includes information provided during registration, identity verification, financial transactions, and ongoing use of services. This collection enables account management, compliance with legal obligations, fraud prevention, and service improvement. The platform employs technical and organisational measures to protect user information, including encryption, secure servers, access controls, and regular security audits.

Users retain the following rights:

• Access: Request a copy of personal data held by the platform
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of personal data, subject to legal and regulatory requirements
• Restriction: Limit how personal data is processed in certain circumstances
• Objection: Refuse processing for specific purposes, such as direct marketing

All data handling practices comply with the Information Technology Act, 2000, and related rules governing digital information in India. The platform maintains records in accordance with applicable legal retention periods and regulatory obligations.

Personal data is processed for the following purposes:

• Account Services: Registration, identity verification, account management, and customer support
• Transactions: Processing deposits, withdrawals, and payment operations
• Service Improvement: Analysing user behaviour to enhance platform functionality and user experience
• Marketing: Sending promotional offers, newsletters, and updates about services (where consent is provided)
• Analytics: Understanding platform usage patterns and service performance
• Compliance: Meeting legal obligations, including anti-money laundering checks, age verification, and regulatory reporting
• Security: Detecting and preventing fraud, unauthorised access, and other illegal activities

All processing activities are conducted lawfully, transparently, and for specified purposes only. Information is not used beyond the scope of user consent or legal requirements. Data retention periods align with regulatory obligations and business needs, after which information is securely deleted or anonymised.

Users can access, review, and update their personal data through their account settings at any time. To request data correction or deletion, users may contact customer support through the platform’s designated channels. Requests are processed within a reasonable timeframe, subject to verification of identity and legal obligations.

The following procedures apply:

• Data Access: Users may request a copy of their personal information in a structured, commonly used format
• Correction: Inaccurate or incomplete data can be updated directly in account settings or through customer support
• Deletion: Users may request data removal, though certain information must be retained to comply with legal and regulatory requirements

By using the platform, users consent to security checks conducted during registration and transactions. Payment data is processed by authorised third-party payment providers operating under strict confidentiality and security standards. These providers handle financial information in accordance with applicable data protection laws and industry standards.

The platform is strictly intended for users aged 18 years or older. Services are not directed at minors, and the platform does not knowingly collect personal data from individuals under the legal gambling age in India. Age verification measures are implemented during registration, though the platform cannot verify age without official documentation provided by users.

If a parent or guardian becomes aware that a minor has provided personal data without consent, they should contact customer support immediately. Upon receiving such notification and verifying the claim, the platform will take prompt action to delete the minor’s account and associated personal information from its systems. This commitment ensures compliance with child protection regulations and reinforces responsible gaming practices.

Personal data may be transferred to, processed, and stored in countries outside India where the platform’s partners, service providers, and affiliates operate. These transfers are necessary to deliver services, process transactions, and maintain platform operations. By using the platform, users consent to such international data transfers.

All third-party partners and service providers are contractually bound to maintain the confidentiality and security of personal information. Data protection standards equivalent to those described in this policy are enforced across all jurisdictions where information is processed. Transfers comply with applicable data protection laws, including mechanisms such as standard contractual clauses and adequacy determinations where required.

This disclaimer may modify the scope or legal effects of specific provisions within this Privacy Policy. It applies at the point where users accept this policy, whether through electronic signature, explicit acceptance, or continued use of services following policy updates. Acceptance constitutes a binding agreement to the terms outlined herein.

The platform reserves the right to update this policy to reflect changes in legal requirements, business practices, or service offerings. Users will be notified of material changes through email, website notifications, or other appropriate means. Continued use of services following such changes constitutes acceptance of the revised policy. The most current version of this document always governs the relationship between users and the platform.

Cookies are small text files placed on user devices when visiting the website. They enable the platform to recognise returning users, remember preferences, and enhance overall functionality. Cookies are used for the following purposes:

• Statistics: Analysing website traffic and user behaviour patterns
• Personalisation: Customising content and interface based on user preferences
• Performance: Improving website speed and responsiveness
• Security: Detecting fraudulent activity and protecting user accounts

Cookies are typically retained for one year unless users clear them manually through browser settings. Users can control cookie preferences through their browser settings, though disabling certain cookies may affect website functionality and user experience. Essential cookies required for platform operation cannot be disabled without affecting service delivery.

By registering for an account, accessing services, or continuing to use the platform, users signify full acceptance of this Privacy Policy. This acceptance constitutes a binding agreement to the data handling practices, user rights, and obligations described herein. Users who do not agree with any aspect of this policy should refrain from using the platform’s services.

The current version of this policy, as published on the website, prevails over any previous versions. Users are encouraged to review this document periodically to stay informed about how personal data is protected and processed. The platform maintains the right to update this policy at any time, with changes becoming effective upon publication unless otherwise specified.

Personal data may be shared with third parties under the following circumstances:

• Legal Obligations: When required by law, regulation, legal process, or government request
• Dispute Resolution: To address claims, investigate potential violations, or enforce user agreements
• Service Providers: With authorised partners who assist in platform operations, payment processing, identity verification, and customer support
• Business Transfers: In the event of a merger, acquisition, or sale of assets, where user data may be transferred as part of the transaction

Where possible, third-party recipients are identified on the website. If not explicitly listed, users will be informed of the purpose and scope of data sharing when such transfers occur. By providing personal information and using services, users consent to these disclosures. All third parties are contractually obligated to protect user data and comply with applicable privacy laws.

The platform may contain links to third-party websites, services, or resources for user convenience or informational purposes. These external sites operate under their own privacy policies and terms of service, which may differ from those of the platform. The platform does not control, endorse, or assume responsibility for the content, data handling practices, or security measures of external websites.

Users are advised to exercise caution when navigating to external sites and to review the privacy policies of any third-party services before providing personal information. The platform is not liable for data collection, processing, or disclosure practices employed by external websites. Users access third-party sites at their own risk and discretion.