Contact Bet365 in India
We offer multiple ways to reach our team in India. You can contact Bet365 through email, live chat, phone support, messengers, and social networks. Our support is available in English and Hindi. Most queries receive a response within 24 hours, while live chat typically connects you within minutes.
All Ways to Contact Bet365
You might need to reach us for various reasons, including partnership opportunities, media enquiries, marketing collaborations, affiliate programmes, corporate matters, legal details, or investor proposals. Below you’ll find the complete contact information for each department and purpose.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat | Available on the official platform page. Log in to your account and click the chat icon. | Best for urgent account issues, game queries, deposit or withdrawal questions, and technical problems. Instant response during business hours. |
| Visit our page | Follow us for announcements, promotional offers, and community updates. You can send messages for non-urgent queries. | |
| Follow @bet365_india | Stay updated on latest offers, game releases, and community news. Direct messages are monitored for user queries. | |
| X (Twitter) | Follow @bet365 | Real-time updates on platform status, maintenance schedules, and promotional campaigns. Quick responses to public queries. |
Contact Us Through On-Site Support
The most efficient way to resolve your question is through the on-site help centre. Log in to your account and navigate to the Help section. You’ll find detailed guides on account management, payment methods, game rules, and platform features. The help centre includes FAQs, video tutorials, and step-by-step instructions. If you cannot find the answer, the live chat option connects you directly to a support representative.
When to Use Each Channel
Choose live chat when you need immediate help during active gaming sessions. Email works best for complex queries that require detailed explanations or document attachments. Phone support is ideal when you prefer voice communication or have urgent matters. Social media channels suit users who want to stay updated on offers and community news. Corporate and legal emails should be used only for official business matters, not for player support queries.
Response Times and Availability
Our live chat service operates 24/7 during peak gaming hours (6 PM to 2 AM IST). Email responses are delivered within 24 hours on business days. Phone support is available from 9 AM to 11 PM IST, seven days a week. Messenger platforms like WhatsApp and Telegram typically respond within 2-4 hours. Social media messages receive attention within 24-48 hours. Business enquiries to corporate departments may take 3-5 business days depending on the nature of your message.
What Information to Provide
When contacting support, include your account username (never share your password). Describe your issue clearly in 2-3 sentences. Attach relevant screenshots if reporting a technical problem. For payment queries, mention the transaction ID and date. For game-related questions, specify the game name and time of occurrence. Providing complete details helps our team resolve your query faster.
Contact Details for Verification
You may need to verify your account to comply with regulations. Send your documents to [email protected]. Accepted documents include a government-issued ID (Aadhaar card, PAN card, passport, or driving licence), proof of address (utility bill or bank statement dated within the last three months), and payment method confirmation (bank statement or e-wallet screenshot). All documents must be clear and valid. The verification team processes submissions within 48-72 hours.
Regional Support in India
Our India-focused team understands local payment methods, popular games, and regional preferences. You can communicate in English or Hindi. We support Indian payment options including UPI, Paytm, PhonePe, bank transfers, and major e-wallets. The team is familiar with Indian public holidays and adjusts response times accordingly. You’ll receive assistance tailored to India-specific queries and concerns.
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